floki Mobile Casino — Android App, iOS Browser, Live Tables & Sportsbook

DANA deposit and withdrawal

DANA is one of our fastest payment methods for deposits and withdrawals on floki. To link DANA, open your account dashboard, navigate to "Payment Methods", and select DANA. Confirm your phone number and authorize the connection; floki receives instant confirmation. Deposits are credited within seconds. Withdrawal requests are reviewed within subject to verification and typically settle to your DANA wallet in under subject to verification. We support withdrawal amounts ranging from modest sums to higher limits, subject to your account verification level and any deposit-limit settings you have configured. First-time users may experience longer review windows as our security team confirms identity. After your first successful DANA withdrawal, subsequent requests clear faster.

OVO and GoPay usage

Both OVO and GoPay follow similar linking procedures on floki. Enter your registered mobile number, authorize via the respective app, and return to floki to confirm. Deposits settle instantly; your balance is available immediately for sportsbook or casino play. Withdrawals are reviewed within subject to verification (OVO) and subject to verification (GoPay), depending on current transaction volume. Account binding is required for the first deposit; subsequent deposits do not need re-authorization. KYC verification at the account level applies to both methods — your identity must be confirmed before any withdrawal is processed. If your OVO or GoPay number changes, update it in account settings before attempting a new transaction.

BCA, Mandiri, BRI, BNI virtual account

Bank transfers via virtual account (VA) are reliable for larger deposits and withdrawals on floki. To set up, navigate to "Deposit" and select your bank (BCA, Mandiri, BRI, or BNI). A unique VA number is generated for your account. Transfer the desired amount from your home-banking app or ATM; the system confirms receipt within subject to verification. Withdrawal requests to the same bank account are processed within subject to verification. VA withdrawals return funds to the account holder on file — ensure your account information matches your KYC identity. If you change banks or bank accounts, notify support and request a new VA number. Bank maintenance windows (typically Sunday 23:00–Monday 05:00 Jakarta time) may delay transfers by a few hours.

Fees, limits and verification

floki charges no deposit or withdrawal fees; however, your payment provider may impose small charges (typically under our welcome offer per transaction). account preferences are configurable in account settings and range from our welcome offer (minimum) to several million (maximum) per transaction, subject to your KYC tier. First-time deposits may be capped at lower amounts until full identity verification is complete. Uploads of ID and selfie typically clear within subject to verification. Withdrawal limits are higher for verified accounts; unverified users may face a daily cap. KYC re-verification may be triggered if unusual activity is detected. Reset your password if you suspect unauthorized access; two-factor authentication provides an additional security layer.

Resolving a stalled transaction

If a deposit has not credited within subject to verification, check your payment provider's confirmation first (DANA / OVO app, or bank statement). If the payment cleared but floki has not reflected it, contact our support team with your transaction ID, timestamp, and method. We investigate within 2–4 hours and typically issue credits within one business day if the payment was genuinely sent. Withdrawals under review for longer than the stated window may indicate pending KYC checks or fraud-prevention holds. Do not attempt duplicate withdrawal requests; contact support instead, providing your withdrawal request ID and preferred resolution method. Most delays are resolved within 24 hours. For urgent matters, use the live-chat channel in your account dashboard.